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Free Domestic Returns

¡We ship worldwide!

Standard international rate is $38 through UPS unless a different rate is stated below.

Special rates with Liberty Express

Argentina - $35
Brasil - $35
Canada - $16
Chile - $19.90
Colombia - $8
Costa Rica - $19.90
Dominican Republic - $8
Ecuador - $8.90
Guatemala - $19.90
Honduras - $38
Mexico - $35
Panama - $8
Peru - $8
Puerto Rico - $7.50
Spain - $18.00
Uruguay - $35
USA - $8.5
Venezuela - $8
Europe aside from Spain - $12

*Domestic shipping time varies. We take 1-2 business days for an order to ship from our warehouse. These times may vary depending on high seasons like a launch of a new collection, sales or promotions. The times for an order to be shipped vary from 3-5 business days during high season.

*All international orders take from 6-12 business days from the moment they are shipped from our warehouse in Miami.

*International orders ship every Wednesday from our warehouse (orders must be received by end of day on Tuesday for them to be shipped that same week.)

*International customers are responsible for all duty and taxes associated with the importation of merchandise. In this case, only Mexico, Honduras & Canada are responsible for duties and taxes. Every other destination is included in the final price stated above. Incluiria UK?

Sant Laia is not responsible for items that are lost or stolen while in transit. If you would like a signature requirement to be added to your shipment, please email us at info@ibizabijoux.com.

Secure Payment

Ensuring secure payment procedures is paramount for our jewelry store in Miami, and we have implemented a robust system through our Shopify platform to protect our customers' financial information. Our payment processing is fortified by Shopify's PCI DSS Level 1 compliance, the highest level of security certification in the industry. This ensures that all credit card data is encrypted using AES-256 and transmitted securely through HTTPS protocols, significantly reducing the risk of data breaches. We also utilize Shopify Payments, which leverages advanced fraud detection and analysis tools to safeguard transactions and identify suspicious activity in real time.

In addition to leveraging Shopify's built-in security features, we have integrated third-party payment gateways such as PayPal and Stripe, which are known for their rigorous security measures and global trust. These gateways offer additional layers of protection, including multi-factor authentication, tokenization of payment information, and compliance with international security standards. By offering multiple secure payment options, we not only enhance the convenience for our customers but also ensure that their financial data is handled with the utmost care, regardless of the payment method they choose.

To further bolster our security protocols, our internal team conducts regular audits and security assessments of our payment processing system. This includes vulnerability testing and implementing the latest security patches and updates provided by Shopify and our payment gateway partners. We also educate our staff on best practices for handling sensitive customer information and ensure that our cybersecurity measures are continuously improved to meet evolving threats. By prioritizing security at every step of the payment process, we aim to provide our customers with a safe and trustworthy shopping experience, allowing them to shop with confidence at our jewelry store.

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