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Your currently selected location is the United States and your order will be billed in USD. The delivery methods, conditions of sale and delivery points will be updated when you change the country.
4784 SW 72nd Ave, Miami, FL 33155.
You might know us from our roots as Ibiza Passion, but today, we’re proud to offer an even more inspiring selection of timeless designs as Sant Laia.
We Ship Worldwide!
Enjoy shopping from anywhere in the world. International shipping costs are automatically calculated at checkout and include duties and taxes for your country, so there are no surprises! You can choose your preferred carrier—DHL, UPS, or USPS—with rates and estimated delivery times shown at checkout for your convenience.
All international orders ship within 1-2 days from the day the order was placed, excluding holidays and weekends.
We also offer an economy international flat rate with Liberty Express for the following countries:
All Economy International Flar Rate orders take from 6-12 business days from the moment they are shipped from our warehouse in Miami. Duties and taxes are included in this flat rate price.
DOMESTIC SHIPPING - CONTINENTAL UNITED STATES
Domestic shipping time varies. We take 1-2 business days for an order to ship from our warehouse. These times may vary depending on high seasons like a launch of a new collection, sales or promotions. The times for an order to be shipped vary from 2-5 business days during high season.
RATES:
We offer free domestic shipping on all orders over $300
Ibiza Passion is not responsible for items that are lost or stolen while in transit. If you would like a signature requirement to be added your shipment, please email us at hello@santlaia.com.
SANT LAIA jewels are a timeless investment. Caring for your pieces will help ensure its beauty, luster and longevity. Here are some helpful tips from us on how to care for and maintain your SANT LAIA jewelry (it's veeeery easy!):
Our wholesale program is all about bringing meaningful, story-driven jewelry to your customers in a way that feels seamless and exciting.
Each piece comes with a unique registered story, blending tradition and modern elegance to create something truly special.
As our partner, you’ll get access to exclusive designs, great pricing, and marketing support to help your business shine. Plus, our easy-to-follow implementation kit makes getting started a breeze.
We’d love to work with you—let’s bring timeless jewelry with heart and history to your customers together!
IN WHICH CASES CAN I EXCHANGE OR RETURN AN ITEM?
If you're not happy with your item, ordered a big size or simply need to exchange it, you can request a return!
In any case, the products that will be exchanged or returned must have the tag the item comes with and be in pristine conditions, show no evident signs of being used, or else no exchange or return will be carried out. It is your responsibility to provide adequate packaging to make sure that the items arrive to SANT LAIA in perfect conditions. If you have trouble finding a suitable packaging, we suggest using the original box that your order came in. If the items are received in poor conditions, we won’t be able to carry out the return as requested.
The time window in which you can exchange or return an item lasts 7 days, starting from the day the order is delivered.
To place a return or exchange please email us stating the order number and reason for return or exchange to hello@santlaia.com.
USA: Returns and exchanges within the USA will be made through USPS. Order receipt must be inside package when making a return or an exchange.
After the package arrives to our facilities, you will receive a confirmation email, informing you that the return or exchange was accepted, and the amount will be sent to your account in about 2-3 business days. You will receive the amount in the same way you made your purchase, through a refund processed by PayPal or a return in your credit card.
SANT LAIA won’t be held responsible for any misplaced packages, and it will be the client’s responsibility to make sure the package arrives to our facilities in perfect conditions.
* Personalized items can't be returned or refunded.
International: International orders are FINAL SALE
WHAT’S ITEMS ARE NON REFUNDABLE OR EXCHANGEABLE?
Sale items are all FINAL SALE.
Statement earrings are all FINAL SALE.
WHAT’S THE PRICE OF AN EXCHANGE OR A RETURN?
All returns are FREE.
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