Discover the story
Earrings
Imperfection
'MUSA' Earrings
Description
- Material: 316 L Stainless Steel
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Finishing: 18k Gold Plated
- Stone: Pearl
- Water Resistant 💦
- Length: 1.2"
- Stud Width: 0.1''
- Weight: 2.2 g
Care of Product
IN WHICH CASES CAN I EXCHANGE OR RETURN AN ITEM?
If you're not happy with your item, ordered a big size or simply need to exchange it, you can request a return!
- The request for a return must be made to hello@santlaia.com and must include your order number.
- Must be made within 7 days of the delivery date of the package
- The item must include the tag
In any case, the products that will be exchanged or returned must have the tag the item comes with and be in pristine conditions, show no evident signs of being used, or else no exchange or return will be carried out. It is your responsibility to provide adequate packaging to make sure that the items arrive to SANT LAIA in perfect conditions. If you have trouble finding a suitable packaging, we suggest using the original box that your order came in. If the items are received in poor conditions, we won’t be able to carry out the return as requested.
The time window in which you can exchange or return an item lasts 7 days, starting from the day the order is delivered.
To place a return or exchange please email us stating the order number and reason for return or exchange to hello@santlaia.com.
USA: Returns and exchanges within the USA will be made through USPS. Order receipt must be inside package when making a return or an exchange.
After the package arrives to our facilities, you will receive a confirmation email, informing you that the return or exchange was accepted, and the amount will be sent to your account in about 2-3 business days. You will receive the amount in the same way you made your purchase, through a refund processed by PayPal or a return in your credit card.
SANT LAIA won’t be held responsible for any misplaced packages, and it will be the client’s responsibility to make sure the package arrives to our facilities in perfect conditions.
* Personalized items can't be returned or refunded.
International: International orders are FINAL SALE
WHAT’S ITEMS ARE NON REFUNDABLE OR EXCHANGEABLE?
Sale items are all FINAL SALE.
Statement earrings are all FINAL SALE.
WHAT’S THE PRICE OF AN EXCHANGE OR A RETURN?
All returns are FREE.
RINGS
SIZE 5: Circumference 49.00 mm / Diameter 15.7 mm
SIZE 6: Circumference 51.81 mm / Diameter 16.51 mm
SIZE 7: Circumference 54.38 mm / Diameter 17.32 mm
SIZE 8: Circumference 56.95 mm / Diameter 18.14 mm
How to measure your ring size?
DIAMETER: Use a ruler to measure the inside diameter of a ring that fits you well.
CIRCUMFERENCE: Measure your finger with a strip of paper or string. Wrap the paper around the base of the intended finger and then mark where the paper overlaps.
NECKLACES
Choker
- Length: 14–16 inches
- Description: Sits snugly around the neck, highlighting the collarbone. Ideal for layering or a minimalist look.
- Best For: Elegant outfits, off-shoulder dresses, and casual wear.
Regular
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Length: 18–24 inches
- 18 inches: Rests at the base of the neck, complementing most necklines.
- 20 inches: Falls just below the collarbone for a comfortable yet stylish appearance.
- 22–24 inches: Longer, sitting at or just above the bust.
- Description: A versatile length that works for both casual and formal occasions.
- Best For: Everyday wear or layering with other necklaces.
Tie
- Length: Adjustable or typically 26+ inches
- Description: A long, flexible necklace that can be tied in various styles, such as a knot, bow, or wrap.
- Best For: Boho-chic or statement looks. Pair with deep necklines or high-neck tops for contrast.
In addition to leveraging Shopify's built-in security features, we have integrated third-party payment gateways such as PayPal and Stripe, which are known for their rigorous security measures and global trust. These gateways offer additional layers of protection, including multi-factor authentication, tokenization of payment information, and compliance with international security standards. By offering multiple secure payment options, we not only enhance the convenience for our customers but also ensure that their financial data is handled with the utmost care, regardless of the payment method they choose.
To further bolster our security protocols, our internal team conducts regular audits and security assessments of our payment processing system. This includes vulnerability testing and implementing the latest security patches and updates provided by Shopify and our payment gateway partners. We also educate our staff on best practices for handling sensitive customer information and ensure that our cybersecurity measures are continuously improved to meet evolving threats. By prioritizing security at every step of the payment process, we aim to provide our customers with a safe and trustworthy shopping experience, allowing them to shop with confidence at our jewelry store.
We Ship Worldwide!
Enjoy shopping from anywhere in the world. International shipping costs are automatically calculated at checkout and include duties and taxes for your country, so there are no surprises! You can choose your preferred carrier—DHL, UPS, or USPS—with rates and estimated delivery times shown at checkout for your convenience.
All international orders ship within 1-2 days from the day the order was placed, excluding holidays and weekends.
We also offer an economy international flat rate with Liberty Express for the following countries:
- Chile - $19.90
- Colombia - $9.9
- Costa Rica - $19.90
- Dominican Republic - $9.9
- Ecuador - $9.90
- Guatemala - $19.90
- Panama - $9.9
- Peru - $9.9
- Puerto Rico - $7.50
- Uruguay - $35
- Venezuela - $9.9
All Economy International Flar Rate orders take from 6-12 business days from the moment they are shipped from our warehouse in Miami. Duties and taxes are included in this flat rate price.
DOMESTIC SHIPPING - CONTINENTAL UNITED STATES
Domestic shipping time varies. We take 1-2 business days for an order to ship from our warehouse. These times may vary depending on high seasons like a launch of a new collection, sales or promotions. The times for an order to be shipped vary from 2-5 business days during high season.
RATES:
- Standard Shipping: $8.50
- Express Shipping: $15
- Next Day Shipping $48
We offer free domestic shipping on all orders over $300
Ibiza Passion is not responsible for items that are lost or stolen while in transit. If you would like a signature requirement to be added your shipment, please email us at hello@santlaia.com.
Imperfection
I'm inspired by gold nuggets. Raw, imperfect, yet beautiful. A new symbol of personal acceptancefor those of us in a quest to accept and embrace our imperfections.
IMPERFECTION
One that became his greatest curse.
"Everything you touch will turn to gold. The beauty and perfection you long for shall be yours."
What seemed like a blessing soon turned to despair, as the warmth of life was replaced by cold, unyielding gold. To break free, he sought redemption in the waters of a sacred river. As he bathed, the golden spell washed away, leaving behind shimmering traces in the riverbed.
To this day, fragments of that fabled gold can be found, scattered like forgotten whispers in flowing waters in the form of gold nuggets—reminding us that true beauty lies not in perfection, but in the richness of imperfection.
FREQUENTLY ASKED QUESTIONS
Learn more about your shopping experience.
Can I place an order by phone?
You can place your order by calling or sending a WhatsApp msg to +1 786-394-7178. We're happy to help you and answer any questions regarding your order.
WHAT'S IS THE BEST TIME TO REACH SOMEONE AT IBIZA PASSION REGARDING MY ORDER?
HOW CAN I FIND A STORE THAT CARRIES IBIZA PASSION IN MY AREA?
Do all Sant Laia items come in a pouch?
Pati Fontaneda Co-founder
Pati Fontaneda Co-founder
Pati Fontaneda Co-founder
