Best Sellers
Collares
One Passion
'GATHERING' Necklace
Description
- Material: 316 L Stainless Steel
-
Finishing: 18k Gold Plating
- Water resistant 💦
- Length: Adjustable clasp from 15.6"- 17.5’’
-
Heart: 0.5''
-
Weight: 8.9 g
Care of Product
IN WHICH CASES CAN I EXCHANGE OR RETURN AN ITEM?
If you're not happy with your item, ordered a big size or simply need to exchange it, you can request a return!
- The request for a return must be made to hello@santlaia.com and must include your order number.
- Must be made within 7 days of the delivery date of the package
- The item must include the tag
In any case, the products that will be exchanged or returned must have the tag the item comes with and be in pristine conditions, show no evident signs of being used, or else no exchange or return will be carried out. It is your responsibility to provide adequate packaging to make sure that the items arrive to SANT LAIA in perfect conditions. If you have trouble finding a suitable packaging, we suggest using the original box that your order came in. If the items are received in poor conditions, we won’t be able to carry out the return as requested.
The time window in which you can exchange or return an item lasts 7 days, starting from the day the order is delivered.
To place a return or exchange please email us stating the order number and reason for return or exchange to hello@santlaia.com.
USA: Returns and exchanges within the USA will be made through USPS. Order receipt must be inside package when making a return or an exchange.
After the package arrives to our facilities, you will receive a confirmation email, informing you that the return or exchange was accepted, and the amount will be sent to your account in about 2-3 business days. You will receive the amount in the same way you made your purchase, through a refund processed by PayPal or a return in your credit card.
SANT LAIA won’t be held responsible for any misplaced packages, and it will be the client’s responsibility to make sure the package arrives to our facilities in perfect conditions.
* Personalized items can't be returned or refunded.
International: International orders are FINAL SALE
WHAT’S ITEMS ARE NON REFUNDABLE OR EXCHANGEABLE?
Sale items are all FINAL SALE.
Statement earrings are all FINAL SALE.
WHAT’S THE PRICE OF AN EXCHANGE OR A RETURN?
All returns are FREE.
ANILLOS
TAMAÑO 5: Circunferencia 49.00 mm / Diámetro 15.7 mm
TAMAÑO 6: Circunferencia 51,81 mm / Diámetro 16,51 mm
TAMAÑO 7: Circunferencia 54,38 mm / Diámetro 17,32 mm
TAMAÑO 8: Circunferencia 56,95 mm / Diámetro 18,14 mm
¿Cómo medir tu talla de anillo?
DIÁMETRO: Utilice una regla para medir el diámetro interior de un anillo que le quede bien.
CIRCUNFERENCIA: Mide tu dedo con una tira de papel o hilo. Envuelva el papel alrededor de la base del dedo deseado y luego marque dónde se superpone el papel.
COLLARES
Además de aprovechar las funciones de seguridad integradas de Shopify, hemos integrado pasarelas de pago de terceros como PayPal y Stripe, que son conocidas por sus rigurosas medidas de seguridad y confianza global. Estas pasarelas ofrecen capas adicionales de protección, incluida la autenticación multifactor, la tokenización de la información de pago y el cumplimiento de los estándares de seguridad internacionales. Al ofrecer múltiples opciones de pago seguro, no solo mejoramos la comodidad para nuestros clientes sino que también garantizamos que sus datos financieros se manejen con el máximo cuidado, independientemente del método de pago que elijan.
Para reforzar aún más nuestros protocolos de seguridad, nuestro equipo interno realiza auditorías y evaluaciones de seguridad periódicas de nuestro sistema de procesamiento de pagos. Esto incluye pruebas de vulnerabilidad e implementación de los últimos parches y actualizaciones de seguridad proporcionados por Shopify y nuestros socios de pasarela de pago. También educamos a nuestro personal sobre las mejores prácticas para manejar información confidencial de los clientes y garantizamos que nuestras medidas de ciberseguridad se mejoren continuamente para hacer frente a las amenazas en evolución. Al priorizar la seguridad en cada paso del proceso de pago, nuestro objetivo es brindarles a nuestros clientes una experiencia de compra segura y confiable, permitiéndoles comprar con confianza en nuestra joyería.
We Ship Worldwide!
Enjoy shopping from anywhere in the world. International shipping costs are automatically calculated at checkout and include duties and taxes for your country, so there are no surprises! You can choose your preferred carrier—DHL, UPS, or USPS—with rates and estimated delivery times shown at checkout for your convenience.
All international orders ship within 1-2 days from the day the order was placed, excluding holidays and weekends.
We also offer an economy international flat rate with Liberty Express for the following countries:
- Chile - $19.90
- Colombia - $9.9
- Costa Rica - $19.90
- Dominican Republic - $9.9
- Ecuador - $9.90
- Guatemala - $19.90
- Panama - $9.9
- Peru - $9.9
- Puerto Rico - $7.50
- Uruguay - $35
- Venezuela - $9.9
All Economy International Flar Rate orders take from 6-12 business days from the moment they are shipped from our warehouse in Miami. Duties and taxes are included in this flat rate price.
DOMESTIC SHIPPING - CONTINENTAL UNITED STATES
Domestic shipping time varies. We take 1-2 business days for an order to ship from our warehouse. These times may vary depending on high seasons like a launch of a new collection, sales or promotions. The times for an order to be shipped vary from 2-5 business days during high season.
RATES:
- Standard Shipping: $8.50
- Express Shipping: $15
- Next Day Shipping $48
We offer free domestic shipping on all orders over $300
Ibiza Passion is not responsible for items that are lost or stolen while in transit. If you would like a signature requirement to be added your shipment, please email us at hello@santlaia.com.
scapulars
“I was born as an amulet in the 1800's. My name, Detente, means 'To Stop' in Spanish. A fiery heart made to remind us to stop all those things that prevent us from growing; fears, insecurities, comparisons. And finally become who we're supposed to be.”
Detente
detente
Morbi in est ligula. Quisque mauris dolor, pellentesque nec leo et, imperdiet venenatis sem. Quisque enim tortor, tincidunt a imperdiet sed, efficitur id sem. Donec consectetur augue ac leo posuere, at tincidunt justo congue.
Pati Fontaneda Co-founder
Pati Fontaneda Co-founder
Pati Fontaneda Co-founder
Pairs Well With
Neque id dapibus pellentesque, nibh libero tristique odio.
Fusce gravida, neque id dapibus pellentesque.
Morbi tristique senectus et netus et.
FREQUENTLY ASKED QUESTIONS
Learn more about your shopping experience.
Can I place an order by phone?
You can place your order by calling or sending a WhatsApp msg to +1 786-394-7178. We're happy to help you and answer any questions regarding your order.
